Last Updated: 20th March 2025
This Privacy Policy describes how AskMi (“we”, “our”, or “us”), operated by AskMi.co Ltd. in Galway, Ireland, collects, uses, and protects your personal information when you interact with our AI-powered video, voice, and text chatbot service (“Service”) available at AskMi.co.
1. Information We Collect
- Personal Information: When you order our service by providing your email address or contact details, we collect that information to create and manage your account, process payments, and provide support.
- Chat Data: Our platform may record customer chat logs and interactions. These records are used to ensure service quality, troubleshoot issues, and improve our AI responses.
- Usage Data: We may automatically collect non-personal information such as IP addresses, browser type, and usage patterns to analyze trends and administer our website.
- Cookies and Similar Technologies: Our website uses tracking technologies to improve your experience and gather usage data. You can adjust your browser settings to refuse cookies if you prefer.
2. How We Use Your Information
- Service Delivery: We use your personal information to provide and manage the Service, process your subscription (whether paid via bank transfer or cryptocurrency), and respond to support requests.
- Improvement and Personalization: Chat logs and usage data help us enhance our product features, tailor your visitor experience, and conduct diagnostics.
- Communication: We may use your email address to send important notices regarding your account, updates to our Service, and marketing communications if you have opted in.
- Legal Compliance: Your data may be used to comply with legal obligations, resolve disputes, and enforce our terms of use.
3. Data Sharing and Third-Party Disclosure
- Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, hosting, analytics, and customer support. These providers are bound by confidentiality and data protection obligations.
- Legal Requirements: We may disclose personal data if required by law, regulation, or legal process, or to protect our rights and the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
4. Data Security
We value your privacy and take appropriate security measures to protect your personal information. Our systems use advanced encryption protocols and follow strict GDPR standards to prevent unauthorized access, disclosure, or misuse of your data.5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. Once no longer needed, your data will be securely deleted or anonymized.6. International Data Transfers
Your information may be processed in countries outside of your own. In such cases, we ensure appropriate safeguards are in place to maintain your privacy rights in accordance with applicable data protection laws, including GDPR.7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:- Access: Request details on the personal information we hold about you.
- Correction: Update or correct any inaccurate or incomplete data.
- Deletion: Request that your personal information be erased under applicable circumstances.
- Objection/Restriction: Object to or request a restriction on the processing of your data.
- Data Portability: Request a copy of your data in a commonly used, machine-readable format.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.9. Contact Us
If you have any questions about this Privacy Policy, or wish to access or update your personal information, or exercise your rights, please contact us at:
Email: mail@askmi.coPhone:
AskMi.co Ltd., Mervue Business Park, Wellpark Rd, Galway, Ireland.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described herein.